Linux Server Support
Enterprise Linux Solutions for on-prem, colo, and cloud environments
Linux support built around steady operations
If Linux runs an important part of your business, you want it looked after by people who know the platform deeply and can keep it operating reliably.
Our Linux Server Support services are built for organizations that need dependable day-to-day care for production systems, whether that means a handful of critical hosts or a larger mixed environment spanning on-prem, colo, and cloud infrastructure.
A strong fit for existing Linux environments
Our service is designed for businesses that already have Linux systems in place and want experienced operational support, as well as organizations planning new Linux deployments and looking for a solid foundation from the start. That may include patching, monitoring and alerting, troubleshooting, security hardening, backup oversight, restore testing, or reducing the load on internal staff.
We fit into the environment you already have, work alongside your team where needed, and take ownership of the operational work that keeps your Linux systems stable, secure, and supportable over time.
Support that goes beyond keeping the lights on
Good Linux support is not just reactive. It includes the regular maintenance, review, and disciplined change process that prevent small issues from becoming larger operational problems.
That is why our services cover both routine care and deeper operational work, including monitoring, performance tuning, service configuration, access review, security remediation, and practical guidance on how to improve the platform without creating unnecessary disruption.
Built on long-term Linux and open source experience
Starnix was founded in 1998, and Linux and open source support have been at the core of the business from the beginning. That depth matters when you need a support partner who can step into a real environment, work across mixed technologies, and make sound operational decisions without a long learning curve.
We keep the approach practical: clear communication, careful changes, concise documentation, and support that is grounded in how production infrastructure actually behaves.
We support Debian-based and Red Hat-based environments across on-prem, colo, and cloud infrastructure, including mixed environments where Linux works alongside Windows or other platforms.
No. Some customers have many systems, while others rely on a smaller number of Linux servers that are simply too important to leave unsupported.
No. Routine patching and monitoring are part of the service, but we also help with performance issues, security hardening, troubleshooting, backup validation, and platform improvement over time.
We begin by understanding what is running, what is business-critical, where the pain points are, and what “good” should look like in your environment. We confirm access, scope, and operational priorities so support starts with the right context.
We review the current state of the environment, including patch levels, backups, monitoring, core services, and overall security posture. This gives us a working baseline and usually surfaces a short list of quick wins, risks, and areas that need attention first.
We do not roll the dice in production. Changes are assessed by risk level, staged where appropriate, and scheduled into maintenance windows that work for your business. If something carries meaningful risk, we say so clearly and present options.
We operate, monitor, and improve the environment over time. That includes monitoring and alerting, backup verification, restore testing, patching, service tuning, concise change notes, and regular operational follow-through so the platform remains healthy and predictable.
Core operational support
This service is built around the work that keeps Linux systems secure, stable, and supportable in real production use.
- OS patching with staged rollout
- Security hardening and remediation guidance
- Monitoring setup and alert routing
- Backup verification and restore testing
- Troubleshooting and incident response
- Proactive patch and health summaries
Support for the services Linux servers actually run
Linux support usually extends beyond the operating system itself. It also includes the services, configurations, and supporting platforms that make the server useful to the business.
We commonly support service configuration and tuning for platforms such as Nginx, Apache, PostgreSQL, and MariaDB, along with file and identity services such as Samba and NFS, virtualization platforms such as Proxmox and VMware, and connectivity components such as OpenVPN and Linux firewalling.
Documentation, review, and operational discipline
Good support is easier to trust when it is documented and communicated clearly. We provide concise change notes, practical runbooks for day-to-day tasks, and a sensible cadence around access review and operational review.
This keeps the environment understandable for your team and reduces the risk that important knowledge lives only in someone’s head.
Add-on support for deeper operational needs
Some environments need more than the baseline operational service. Where appropriate, we also support centralized logging, 24/7 response availability, and advisory or architecture sessions for customers who want deeper guidance on platform direction, resilience, or growth.
If you need experienced Linux support for production systems, contact us and we can talk through your environment, your priorities, and the level of ongoing support that makes the most sense for your business.